Heating Equipment

Elaine's testimonial was so great that we asked her if we could put it in our newsletter, and the reply she sent was just as nice, so we figured why not include it here as well?

Hi Joey,

Of course you can repost or publish any/all of my previous review. You guys really are the best in the business and understand what "Customer Service" means to your customers. Others may talk a good game but few can deliver.

I've moved 14+ times in the past 31 years with my husband, and lived in 10 different cities (in 2 countries). I've had volumes of bad experiences in setting up a home with many different service providers... and when a company and more importantly its employees deliver a great service and superior workmanship and provide a great experience they deserve the time and attention it takes to write a thoughtful commendation. Your employees are your greatest assets, they will define the "character" of your business; but your customers are the ones who will define your business' "reputation."

Thanks again for being there and delivering on services, promises and exceeding expectations. I'm happy to be a reference any time.

Best regards,
Elaine

Elaine G. - Weston, CT